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Retail Banking Manager

Employment status
Full-time
Team or role
Banking
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Job description

Frandsen Bank & Trust is a growing company looking for a Full-time Retail Banking Manager for our Baxter, MN office.

 The Retail Banking Manager is responsible for the development, performance and overall operations of the Retail Banking team.  A high level of professional communication, attention to detail, and technical skills are required to provide quality leadership and customer service. 

  • Responsible for initial and ongoing training, development, and coaching of the Retail team
  • Establish team goals, develop proactive strategies, and measure progress
  • Create a high-performance environment by individually coaching each team member to develop skills and abilities aimed at achieving personal and team goals
  • Engage in professionally helpful, curious, and courageous customer conversations to identify specific needs and make customized recommendations
  • Proactively reach out to customers and prospects to deepen and develop relationships
  • Proficiently and accurately open all types of consumer, non-consumer, and tax deferred deposit accounts and services
  • Fully understand all aspects of consumer credit to make personalized credit recommendations
  • Must be active and visible in the community

Education

A related post-secondary degree is preferred.  Must be licensed or have the ability to get licensed to sell non-bank investment products and credit insurance

Experience

A minimum of three years of retail banking experience, is required.  Prior leadership experience is preferred.  

Skills

A high level of professional communication, attention to detail, and technical skills are required to provide quality service.  Must be able to accept and provide strong coaching and feedback.  Excellent written and verbal communication skills.  Ability to work independently and also in a team environment.

Job location
7429 Excelsior Road
P.O. Box 2690
Baxter, MN 56425
Benefit packages*
  • High-deductible health plan with 100% preventive services (in network)
  • 100% coverage for preventive prescription medications
  • Flexible spending account
  • Life, accident, and disability insurance options
  • Dental and vision plan options
  • 401(k) and profit sharing
  • Employee assistance program
  • Additional benefits may apply to specific companies

*Available to qualified full-time employees

Company Awards
About Frandsen Bank & Trust

Frandsen Bank & Trust provides a true community banking experience to nearly 40 communities throughout Minnesota, North Dakota, and Wisconsin. By forming meaningful relationships with all customers, both large and small, we are able to deliver custom financial solutions that support their goals. 

Frandsen Bank & Trust is owned by Frandsen Financial Corporation, a $3-billion interstate holding company founded in 1982 by Dennis Frandsen. An additional $1 billion in assets is managed by our investment and trust divisions. Based in Arden Hills, Minnesota, FFC provides crucial operational support services to its bankers—allowing them more time with customers to develop personal, long-term banking relationships.

We are a diverse and inclusive organization with a shared vision to create success in the lives of our customers, communities, and employees. The unique backgrounds, experiences, and talents of our workforce provide everyone the opportunity to grow and prosper. By employee opinion, we have earned Star Tribune Top Workplace four consecutive years, showcasing our commitment to the engagement and satisfaction of our entire team.

Frandsen Bank & Trust is an affirmative action and equal employment opportunity employer.