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Application Analyst - Internal Posting Only

Employment status
Full-time
Team or role
Banking
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Job description

**Internal Applicants at this time only**

The Application Analyst collaborates with the bank’s business lines to identify, plan for, and make changes to the bank’s core and ancillary software applications.  This includes process improvement initiatives and complex, tier 2, problem resolution.  Application Analysts work with vendors and other Frandsen Technology team members to resolve issues and implement improvements. 

Job Responsibilities 

  • Liaison Between Business Processes and Technology ​​​​​​​
    • Work with vendors to research and aid in problem resolution. 
    • Collaborate with bank operations and other departments as needed.
  • Maintain the Core System and Ancillary Applications (Fiserv Premier)
    • ​​​​​​​​​​​​​​Responsible for maintaining the core system applications including testing and supporting upgrades, maintaining supporting interfaces between applications, and working with vendors to resolve issues. 
    • Create and maintain product and other system specifications on the core banking system, based on collaboration with Bank Operations departments.
  • Provide User Support for the Core System (Fiserv Premier)
    • ​​​​​​​​​​​​​​Provide support and assistance to Bank staff for complex problems related to software and systems.  Respond to branch and/or department requests for assistance and installations.
    • Ensure all support requests are responded to and resolved in a timely manner and within established SLA’s including response time via phone or onsite; maintains communication with branches and departments throughout resolution of problems.
  • Identify and Deliver Process Improvement
    • ​​​​​​​Shadow business processes in order to identify and execute process improvements that result in an improved customer experience and/or internal efficiencies.
    • Participate in projects and recommend solutions, including but not limited to core system conversions.

Minimum Qualifications 

A 4-year college degree, or equivalent work experience in bank support or operations is required.

Job location
4388 Round Lake Road West
Arden Hills, MN 55112
Benefit packages*
  • High-deductible health plan with 100% preventive services (in network)
  • 100% coverage for preventive prescription medications
  • Flexible spending account
  • Life, accident, and disability insurance options
  • Dental and vision plan options
  • 401(k) and profit sharing
  • Employee assistance program
  • Additional benefits may apply to specific companies

*Available to qualified full-time employees

Company Awards
About Frandsen Financial Corporation

Frandsen Financial Corporation is an interstate bank holding company that owns full-service community banks in Minnesota, Wisconsin, and North Dakota. With over $2.7 billion in assets, FFC currently operates Frandsen Bank & Trust offices in over 35 locations (Member FDIC), along with Bank of Zumbrota and Pine Island Bank, which were purchased in December 2021.

FFC was founded in 1982 when Dennis Frandsen purchased Fidelity State Bank in Luck, Wisconsin. Since then, the company has concentrated on acquiring and operating high-quality community banks that provide a wide array of services to their clients. FFC supports its banks by providing data processing, accounting, regulatory reporting, auditing, human resources, policy management, marketing, and other services that allow bankers to spend more time developing relationships with customers. FFC works with its banks to provide excellent service to their customers, to play vital roles within the communities they serve, and to utilize the resources of FFC to develop new business connections. All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.

Frandsen Financial Corporation is an affirmative action and equal employment opportunity employer.